Bear Repairs 5-Star Plumbing Reviews
5-Star Plumbing Services, It Shows In Our Reviews
Reviews
At Bear Repairs, we strive for 5-Star service with each and every plumbing service appointment. Our team is thankful for our 5-star plumbing reviews. We have over 20+ years of experience in both residential and also commercial plumbing. We pride ourselves on providing honest and professional service. Please read some of our reviews below. We would also love it if you would leave us a Google review.
Google Rating
Based on 346 reviews
Miraj Shah
14:21 29 Aug 25
S. J.
15:17 27 Aug 25
I called for an estimate on some plumbing issues I was having in my 2 bathrooms. Josh was very professional and knowledgeable about what he was doing. It was nice to finally meet someone who actually treated their customers with respect and listened to them for a change. After having a bad experience 5 years ago with a plumbing company I was hesitant to try another one when another issue arose. It restored my belief that there are still good people and companies out there that do right. Thank you for restoring my faith in honest, respectable companies and the people who work for them.
Tracy Hastings
14:53 27 Aug 25
Michael is great to work with! Always professional and kind.
John Drake
16:25 26 Aug 25
We had a small glitch with our first repair, but the right out the next morning to remedy the situation. Thanks Bear!
Katherine Ann Kemp
21:15 22 Aug 25
I’m a repeat customer.I like their professional, friendly and prompt response!
Keri Thompson
22:55 19 Aug 25
lindsay cueto
13:49 12 Aug 25
I'm a repeat customer and again, completely satisfied. Michael was fantastic. He was timely, thorough and did a great job explaining what the issue was. Too, he took the time to hand me a package that had been delivered. Love how Bear Repairs always goes above and beyond!
JoBeth Clark
01:19 12 Aug 25
Thanks Josh!
Burak G
00:12 12 Aug 25
Technician Michael K. was very competent, diligent, and thorough. Explained our options, cost,...Found a replacement heater available in our area (our unit was still under warranty) and installed it in one day. Overall happy with the job done.
Sean Boland
14:44 07 Aug 25
Excellent service from a reliable family-owned business!
Nestor Fuenmayor
20:50 04 Aug 25
Best in the game when it comes to plumbing. Highly recommend. Aaron is a quality person and got the job done quickly.
Judi Neu
14:42 01 Aug 25
Bear Repairs are always outstanding both in terms of delivered services but also in customer service and top tier staff. Jake is mature well beyond his years and is always a joy to have in my home. He's well versed in the plumbing arena of how water softeners function and is conscientious while in my home. I wouldn't have any other plumber! I can't say enough about this organization and their commitment to customer service. If I could give 10 STARS, I would. Their business models should be emulated by others
Rae Thomas
21:20 30 Jul 25
Michael came out and found the leak behind the ceiling wall. Gave me a couple options on repair and the work is guaranteed for a year. Explained everything he was going to do before he started the repair. Good communication, reasonable price, very knowledgeable. His service was appreciated. Will be having him come back out to replace an old leaky toilet. My handyman recommended this company and so glad he did.
Annette Ciovacco
19:39 30 Jul 25
Michael Cramer from Bear Repairs came to replace my outdoor water spigot. He explained everything to me and gave me options regarding repair or replace. The cost difference was not significantly different and since this is the 2nd replacement of this spigot, I wanted a new one. Very user-friendly and helpful. I highly recommend him for any plumbing needs.
Sean Hosfield
14:31 23 Jul 25
Will Van Winkle
16:40 22 Jul 25
Fantastic service. Knowledgable, great people. Would always recommend.
John Wolf
15:41 22 Jul 25
great service...
Allyson Lemcherfi
11:36 17 Jul 25
Called 8AM Monday and my problem was fixed by same day noon! Explained how/why everything needed to be fixed, competitive pricing, and speedy service. 10/10 recommend.
Stacy Carter
21:20 15 Jul 25
Plumber was kind and did a great job! He also wore a fabric cover over his boots and I cannot tell you how much I appreciate that!
Tony Gjessing
18:10 15 Jul 25
Michael from Bear was extremely knowledgeable, and he took time to explain everything. We are extremely happy with the service we’ve had with Bear thus far.
Mark Bartlett
20:16 09 Jul 25
Aaron and his team have done excellent work for us. Both large and small jobs were done with high quality and competitive pricing. Really customer focused!
IndyAnne
17:36 09 Jul 25
We were able to get a same day appointment and Josh was great! Very professional and fixed the issue quickly.
Marissa Stoner
22:13 08 Jul 25
We’ve used Bear Repairs a couple times before but this time they switched our pool heater from propane over to natural gas, and it was not a simple job but they made it look easy and were very friendly and thorough as always!
Brian Monson
15:10 07 Jul 25
I just had a couple new toilets installed. The tech did a wonderful job, arrived on time, and had a missing part on his truck to complete the job without having to leave.I highly recommend Bear Repairs for your plumbing needs.
Scott Bergman
19:52 02 Jul 25
Same Day Repair completed with excellent customer service. Michael C was helpful, explained the repair, and made sure to clean up before leaving.
G Mascaro
15:48 02 Jul 25
The epitome of expert service and professionalism. They came out and fixed something they worked before and honored their warranty. Good to see a business still puts the customer first.
Thomas Mix
19:28 01 Jul 25
Michael was great. This is my second time using this company and I have no complaints
Adam Kacius
19:45 27 Jun 25
I called Bear Repairs in the evening after discovering a major leak under the kitchen sink from my garbage disposal. There was someone there to answer the phone, and they sent a technician out the next day. Josh was timely, courteous and kept a clean workspace in my kitchen. He explained all my options and let me decide what worked best for me. He had a replacement unit in his truck, which he was able to install right away. The service was professional and I’m very satisfied with the new garbage disposal, and most importantly no more leaks under my kitchen sink! I recommend Bear Repairs to anyone in need of plumbing services.
Julie Henkel
23:34 25 Jun 25
Josh was on time.Explained what the issue was.He was very friendly and professional.Cleaned up when he was done.Explained how the new unit would work.He did a great job!Thank you!
Amandeep S
18:42 23 Jun 25
Great professionals! I always respect these guys as they are so prompt and committed to resolve your repair issues. Huge shout out to Aaron 👍🏼
Ashley
12:03 20 Jun 25
Great, friendly, service. Michael came out quickly, answered all of my questions, and overall did a great job with my water softener.
Sandy Carlson
18:26 16 Jun 25
Josh from Bear Plumbing was excellent. He found out what had happened to my water system. Everything works now. Thx!
Madhuchhanda Mandal
18:08 16 Jun 25
Michael was so prompt and knowledgeable. There is very little wait time for their services. We have requested their service for multiple problems and each time they were reliable and economic. We would strongly recommend Bear Plumbing for your plumbing needs.
Steve Elsner
17:47 16 Jun 25
Honest and professional. I'll be calling them again next time I have a plumbing issue.
Jeff Larrison
12:56 14 Jun 25
Excellent service from Bear! On time and solved the problem.
Lauren Meyer
16:39 12 Jun 25
David McKay
14:06 12 Jun 25
Michael Cramer provided excellent service and advice
Justin Jackson
12:06 07 Jun 25
Was referred to bear repairs and can say they did an excellent job. Quick, responsive, reasonable, and great at staying in communications as this changed. Very satisfied with the knowledge and work done for my property. Would suggest bear anytime and plan on referring them to my clients as well.
john wheeler
15:49 03 Jun 25
John “Don't Drive Naked” Wiley
21:32 29 May 25
CHECK YOUR WATER HEATER! Our water heater failed, rusted, cracked open, turned into Niagara Falls and it was mounted above the ceiling over our office space in Westfield. Bear Repair REPLACED it for us right away as soon as we called them. SAME Day service. They were amazing to work with. But, I sure wish I would have had them check my situation as a preventative measure, because the leak isn't just a leak. Water keeps running into and out of the tank until you turn the water off, and that was after it flooded our shop all weekend. What a mess. So, do yourself a favor and have Bear Repair check your water heater and fix if needed - BEFORE IT FAILS. You are welcome!
Kristen White
18:40 29 May 25
Richard Kerr
17:06 28 May 25
Josh M. was very helpful and efficient. He was also able to keep the repair cost low. I would definitely recommend Bear repairs.
Teresa Shead
15:29 27 May 25
Susan Stone
22:29 19 May 25
Always excellent and professional service. Josh was able to diagnose the water softener problem right away. I always know I will get trustworthy/honest work from Bear Repairs and never an upsell
Cheryl Austin
14:49 14 May 25
Josh did a great job of selling then installing a water softener for me, all in one day. I’d evaluated two other vendors already; one only communicated with me via email, and the other was priced way out of my budget. I was impressed with this local small business from the ease of their online appointment booking, the installer was the seller so he knew what he was talking about, and, he successfully worked around a major problem caused by my builder which will be dealt with next week. I highly recommend Bear Repair for your water softener and general plumbing needs.Update 5/14/2025: Since my builder made a behind the wall plumbing error (fixed 5/13/2025), owner Aaron called then came over to make sure the entire project was completed correctly, by both plumbers. All is well. He did NOT have to do that; wow, that is excellent customer service!! Thank you!!
Steve Trautman
20:29 13 May 25
Bear Repair is our "go to" when we have a plumbing issue. They are reasonable and fast.
Andy Kolodziejczyk
22:14 12 May 25
Linda Bricker
11:51 10 May 25
Bear Repairs always does an incredible job! Michael came to install a water softener and check on some plumbing issues in our new home. He was so thorough, explained everything to make sure I understood and also answered all my kids questions, haha! I also appreciate the amount of knowledge everyone at Bear Repairs has. I truly feel like we are in the best hands with them. Thank you!
Philip L
11:27 09 May 25
The folks at Bear did good and professional work. I would use them again.
Daryl Dierkes
19:54 08 May 25
Bear Repairs came through for us again!We are very satisfied with the work completed on our project. Their experience, communication skills, professionalism, and value have made them our single source for our plumbing needs.
Additional Customer Testimonials and Plumbing Reviews
- I needed to add a connection to my gas line to provide gas to a natural gas fire pit. I got several quotes. Bear Repairs was reasonable in their pricing and did a great job. I will definitely use Bear Repairs again in the future. – Michael M.
- Bear Repairs delivers: on time, professional, fixes the problem quickly, efficiently, keeps the customer in the loop and also makes my life better. I highly recommend Bear Repairs! – Bridget G
- Very prompt and great service; nice to find a local service based business. – Keith B.
- Excellent service!! Aaron is very professional and always does great work- I would highly recommend! – Kim M.
- Punctual and fair. – Ken P.
- Our water softener recently stopped working, it was old. Bear Repairs installed the new one and our experience was awesome! Aaron texted before he showed up, set the expectation for how long it would take to install the unit and kept to that timeline, purchased salt to put into the new unit (I didn’t even think about that) and also hauled away the old unit. Bear Repairs pricing was competitive and Aaron was competent, licensed and professional. If you have plumbing issues, Call Aaron Barrett at Bear Repairs. You’ll be glad you did! – Bridget G.
- Thank you Aaron for explaining things to me in simple terms. I lack commom plumbing knowledge. – Sara F.
- Thank you for the great service. – Denise P.
- Aaron is the best! I recommend him for my own plumbing needs as well as for all of my clients. He is fast, dependable & also professional. – Mary M.
- Very professional and quick. – Jim F.
- Aaron was very knowledgeable, professional and explained everything to me. He helped solve my plumbing issue. Trust Bear Repairs for your plumbing and/or also your handyman needs. – Chris B.
- Very professional! – Scott M.
- Aaron was responsive, communicated well and also did a great job on our plumbing repair. I would highly recommend Aaron and his highly skilled team! – Matt D.
- Aaron did a great great job. He likes to get in and get the job done as quickly as possible. With our recent move I’ve had plenty for him to do. He’s been out three times for me and I have a few more large things for him to do, and salt water softener change kitchen sink faucet. I will use Aaron whenever I need him as I find them to be very fair and also very knowledgeable. – Bernie P.
- Aaron did a great job! – Gerie S.
- Aaron is great. On time. Thorough and great work. We are so glad we found Bear Repairs!!! – Jeremy C.
- Great experience! – Trevor W.
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