Plumbing Reviews | Indianapolis, IN

Bear Repairs 5-Star Plumbing Reviews

5-Star Plumbing Services, It Shows In Our Reviews

Reviews

At Bear Repairs, we strive for 5-Star service with each and every plumbing service appointment. Our team is thankful for our 5-star plumbing reviews. We have over 20+ years of experience in both residential and also commercial plumbing. We pride ourselves on providing honest and professional service. Please read some of our reviews below. We would also love it if you would leave us a Google review.

Google Rating

5.0

Based on 310 reviews

Bear Repairs

5.0

Brenda Regan

15:29 21 Apr 25

Bear Repairs recently replaced the sump pump in the crawl space of my home and removed a few inches of water in the process. Their customer service was excellent and they were able to come within a few days of my initial phone call. The two techs arrived on time and were very professional and courteous. They answered all of my questions and let me know exactly what was being done. Their work is warranted and they offer service agreements. I was highly pleased with this company.

Susan

18:08 17 Apr 25

Came out the same day and made repairs needed. Price seemed very reasonable. Professional and friendly Plumber!

bweidber

13:53 16 Apr 25

Impressed by their prompt response to my sump pump issue. The technician was quick to diagnose the problem and install a temporary fix until we find the exact location of the outdoor pipe break. Thank Mike for your service today.

Frank Sevick

17:33 15 Apr 25

Jonathan Carter

16:47 15 Apr 25

Julie Henkel

23:19 14 Apr 25

Josh was on time.Explained what the issue was.He was very friendly and professional.Cleaned up when he was done.Explained how the new unit would work.He did a great job!Thank you!

Charles “Chuck” Damler

19:31 14 Apr 25

April 2025Water softener check and adjustmentFriendly supportive serviceTimely appointmentThis is beginning my 3rd year of using Bear Repairs would not use another plumberFeb 2024Hot water heater repairControl box for gas supply replacedRepaired, price was very acceptableWill continue to use and recommendAugust 2023This is my go to plumberLots of small business plumbers out there that do a good jobI was initially referred to Bear when a large company wanted to make a $150 job into an $800 jobThis is my third use of Bear. Did what I needed done and at an acceptable price.Will continue to use as needed.March 2023Major sewer clog no outdoor clean outProbably saved builder $20 or less 50 years agoArrived on time, explained processAgreed on plan to address problemCarefully moved edging that was in work areaUsing backhoe dug up area of sewer pipe with no damage to house, bushes didn’t make it😀Determined problem was a complete clog, using root rooter machine, and high pressure water blaster completely cleaned sewer from home to main, as well as area entering foundationVerified no broken lines with cameraInstalled outdoor clean out, obtained Carmel City approval,Back filled hole with minimum damage to yard, most of which will repeat itself over next yearRepaired sewer connection in crawl space which is extremely difficult to accessExplained what he had done verbally and with pixEstimated time 6 to 7 hoursWasn’t inexpensive and didn’t expect it to be, however job was well done , by personable, pleasant, efficient personnel including the owner.Will use again highly recommend without any hesitation.If all business focused on this kind of service they wouldn’t need to focus on the bottom line.

Danielle Fogleman

13:47 11 Apr 25

We highly recommend Bear for all plumbing needs. Our technician, Josh was prompt, courteous and professional. Our concerns were addressed quickly, and we appreciate the level of service we received. Hands down, the best customer service in the industry!

Jen McIntyre

17:36 09 Apr 25

Alex Isaacs

17:07 08 Apr 25

Bear Repairs installed a backup sump pump around 1.5 years ago. It kept beeping and they came out to check it for maintenance. With a check of no issues, they covered it under warranty. Will definitely continue to use them as they are reliable, knowledgeable, and fair in their service delivery.

Pam Kainrath

14:40 04 Apr 25

Loved that you could schedule service online! I scheduled in the evening, and they had someone come out the next morning! Highly recommend as professional and on-time!

Sharon Milewski

21:45 02 Apr 25

Mr. Aquino

17:46 02 Apr 25

great job on fixing our pluming under our sink. Josh was every informative on what he was going to perform. Fixed the problem pretty quick.

Jason Rose

19:05 31 Mar 25

I really appreciate their responsive nature. They are on top of their game for sure!

Ron Felzke

20:25 28 Mar 25

Michael performed the requested work well and effectively communicated the processes he was working on. We plan to do future plumbing work with Bear Repairs Plumbing Services.

Nathan Houser

15:42 28 Mar 25

Josh was great with his analysis of our issues and the repair work he did. He convinced us to join your Bear team which I'll sign up for when I arrange for sump pump installation in a few weeks.

Leslie Groover

18:37 26 Mar 25

Anne Peters

14:22 24 Mar 25

Bear Repairs are very professional, honest, and knowledgable. I hired them to fix what I thought was an issue with a leaking connector piece where my water softener discharged water. It turned out I had a partial whole house blockage. Thank you Bear Repairs for correctly diagnosing the problem and saving us from a major situation. I highly recommend this company!

Bryan Acton

21:17 19 Mar 25

It was our first time using Bear Repairs. Prompt service, reasonable pricing, and Mike was very professional. Highly recommend!

Brittany Uceda

17:50 19 Mar 25

I was referred to Bears by two different family members who had good experiences with them, but unfortunately I was left disappointed. I had them come out to give a quote (and then hopefully schedule) to have several valves replaced throughout my house. The plumber arrived and was already clearly flustered and said how busy he's been. That's fine, I grew up in a trades household so I get it. He looked at the valves and then spent most of his 12 minutes in the house trying to get the system on the iPad to work. He charged me $97 and gave me my estimate. Didn't tell me about their loyalty program (that I knew about because my family used them), didn't ask about setting up an appointment to fix the items I had quoted, and didn't tell me the $97 would get credited/rolled into the repair bill if we had them do the work. I was left shocked at how much higher his estimate was than another company we've used who has a reputation in town for overcharging. After he left I decided to call the office because being someone who was raised in the trades and who currently works with electricians, I found it odd that they charged me for an estimate. I spoke with someone at the office and she said she needed to make some calls because I should've been told about the $97 being credited for a job scheduled, etc. She said she would call me back and told me it "could be as late as monday" to which I said that's fine (this was a friday). Well, Monday has come and gone and I haven't heard from anyone so apparently they are keeping my $97 and losing the large amounts of plumbing work my 54 year old house has coming up in the near future. It's very unprofessional to make a customer feel like they are stressing you out and that's how they made me feel at my appointment. Then the office gave lip service about checking in on it and calling me back and never doing that. No thank you, there are plenty of other plumbing companies in the area.

Paul Viemann

20:02 14 Mar 25

Work completed was well done. Cleaned up at the end of the day. Overall a good experience.

Ross Cochran

14:45 14 Mar 25

Baer Plumbing provided exceptional service! They quickly identified and repaired a broken hose bib leak the same day we called. Their response time was impressive, and the team was incredibly friendly and professional throughout the process. It’s hard to find service this efficient and pleasant — highly recommend Baer Plumbing for any plumbing needs!

Brenda Evans

19:00 13 Mar 25

Very professional - Honest and knowledgeable staff who show care for your home. Prompt appointment along with detailed estimates. Impressive service! Extremely satisfied. Keep you updated with every step.

Jeanne Tomlin

19:54 12 Mar 25

Aaron was knowledgeable and efficient. Problems appear to be solved

Teresa Strait

18:35 12 Mar 25

My master bath shower drain was clogged and I contacted Bear Repairs Plumbing. Josh came and took care of the clog quickly. Josh is great!!

Debra Smith

12:07 12 Mar 25

Very friendly and knowledgeableAarondid an excellent jobAwesomeThanks for the repair!

Susan Stone

11:38 07 Mar 25

Always excellent and professional service. Josh was able to diagnose the water softener problem right away. I always know I will get trustworthy/honest work from Bear Repairs and never an upsell

Andy Kolodziejczyk

21:26 03 Mar 25

Sharon Milewski

22:49 27 Feb 25

Expedient in responding to request, expert service by a knowledgeable technician. Would highly recommend.

Pete Garvey

18:25 27 Feb 25

Once again another great job done by Bear Repair. Emergency hot water job and Pricing was fair and the work was done perfectly. Very professional and cleaned up after. I highly recommend them.

Ellicia Holland

14:26 22 Feb 25

Plumber came out because I was pretty sure that the drain for the washer/water softener was frozen. He had to cut into my wall and unfroze the drain which was frozen. I agreed because I knew to prevent it from freezing again a hole would need to be done. After he was done he said that because the drain is on an exterior wall and until the temperatures go up, it will continue to freeze, so not to use the softener and washer until the temps go up. (unacceptable). I specifically called a plumber because I needed a solution to keep it from freezing not to be told to not use it in freezing temps because it would continue to freeze. If I knew all he would have done was unfreeze the drain with no solution to “fix” the problem I would never have paid $600 to unfreeze a drain to then not be able to use it until the temps go up. If I knew that is all he was going to do I would never have let him cut into my wall or unfreeze the drain.. if i have to wait until the temps are up enough to use it when the drain would unfreeze itself, why would anyone pay that type of money when the weather would have unfroze the drain naturally. I DO NOT RECOMMEND TO ANYONE!

cRiNgE Girl

01:25 22 Feb 25

Lynn Berry

19:03 18 Feb 25

Bear’s Repair Plumbing was very responsive to a plumbing issue we had in our basement. Mike did a great of explaining and fixing what needed repaired. We will definitely use Bear plumbing if needed in the future!

Dani B

13:41 15 Feb 25

Fantastic customer service. Aaron was very prompt, addressed the issue and explained everything he did. We appreciate it.

Chris Eberhardt

00:09 15 Feb 25

They handled my issues and then some for a fair price

Dani Bennett

18:58 14 Feb 25

Incredible team! Very prompt, explained things thoroughly and addressed issues. Aaron and Jake went above and beyond to help. Would give more than 5 stars if I could!

Jeff Larrison

17:55 13 Feb 25

Great service! Michael was polite and professional, and took the time to make sure everything was correct before he left.

MaryJo Zimmer

16:07 12 Feb 25

Thank you!

Ryan McCann

16:10 07 Feb 25

I highly recommend Bear Repairs. They did a great job installing our new water softener. I plan to use them for future plumbing related needs as well.

Steve Farmer

22:14 05 Feb 25

I contacted Bear Repairs for a new RO system. They were very responsive and got right on it. I highly recommend!

James Chenault

14:36 05 Feb 25

I was referred to Aaron and Bear Repairs by my brother who owns a kitchen remodeling business (Kitchen Tune-Ups) as I had just purchased a new home in Carmel and wanted to do some plumbing upgrades in our kitchen and bathrooms. From start to finish, Aaron and his team were nothing less than professional. I reached out to them, had a response back literally within a few minutes, and detailed my project requirements. As I haven't yet moved to the area and this project was being managed remote, I gave detailed information on the project and Aaron and his team came out, gave me a very detailed competitively priced estimate. As some of my materials were delayed last minute, they had to do the project in 2 phases. Aaron and his colleagues came out, kept me updated on the status of the projects, and the project is now complete. I would highly recommend working with Bear Repairs. Pricing, professionalism, and work are nothing less than stellar! A truly unique business in today's environment! A "10" all around! I enthusiastically recommend Bear Repairs to anyone in need of plumbing work.

Makenzie Marston

22:59 04 Feb 25

Scheduling the service was quick and easy, and I was hopeful for a smooth experience. However, after the repair was completed, the technician must’ve accidentally locked the closet door and now I can’t access it. (Since we’ve just moved in, I need to change the lock, and the closet houses the hot water heater, which I need to be able to access.)I’ve been trying to get in touch with a manager to resolve the issue, but despite being promised twice by the receptionist that someone would call me, no one has reached out. It’s been very frustrating, and I’m still waiting for a solution.Would love to have this addressed as soon as possible.

Jason Hopper

14:48 31 Jan 25

Everyone from Bear Repairs has been great; from the office to the plumbers. The guys were on time, did great work. Would definitely recommend to anyone looking for some plumbing work.

Tech Nerd007

17:00 28 Jan 25

Was able to squeeze us into their schedule on short notice and made a suggestion for an easy/cost effective repair. First time customer, but a good experience, so we will be back if needed

Megan K

13:50 21 Jan 25

Very communicative and quick turnaround. Always professional.

Pete Kraft

12:16 21 Jan 25

The integrity and service from Aaron and his team is exceptional.Give them a call for any of your needs / repairs. You’ll be glad you did.

Shelley Suarez

18:38 17 Jan 25

Honest and reliable. Prompt and expert service

Mark Joseph

16:28 16 Jan 25

Tech Michael was personable, professional and got the job done efficiently and on time.Price was competitive.

Denise P

15:24 14 Jan 25

Michael was prompt, polite, knowledgeable, and very patient with my questions. This is my first time to use bear repairs and I received the referral from a trusted source. Now I know why. I have two more houses and this will be my go-to resource. Thank you so much Michael I appreciate everything you did today.

Alex Griffis

14:15 14 Jan 25

Came out on short notice and helped us with a basement flood. Highly recommend!

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Bear Repairs

5.0

Based on 310 reviews

See all reviews Write a review

Brenda Regan

15:29 21 Apr 25

Susan

18:08 17 Apr 25

Came out the same day and made repairs needed. Price seemed very reasonable. Professional and friendly Plumber!

bweidber

13:53 16 Apr 25

Frank Sevick

17:33 15 Apr 25

Jonathan Carter

16:47 15 Apr 25

Julie Henkel

23:19 14 Apr 25

Josh was on time.Explained what the issue was.He was very friendly and professional.Cleaned up when he was done.Explained how the new unit would work.He did a great job!Thank you!

Charles “Chuck” Damler

19:31 14 Apr 25

Danielle Fogleman

13:47 11 Apr 25

Jen McIntyre

17:36 09 Apr 25

Alex Isaacs

17:07 08 Apr 25

Pam Kainrath

14:40 04 Apr 25

Loved that you could schedule service online! I scheduled in the evening, and they had someone come out the next morning! Highly recommend as professional and on-time!

Sharon Milewski

21:45 02 Apr 25

Mr. Aquino

17:46 02 Apr 25

great job on fixing our pluming under our sink. Josh was every informative on what he was going to perform. Fixed the problem pretty quick.

Jason Rose

19:05 31 Mar 25

I really appreciate their responsive nature. They are on top of their game for sure!

Ron Felzke

20:25 28 Mar 25

Michael performed the requested work well and effectively communicated the processes he was working on. We plan to do future plumbing work with Bear Repairs Plumbing Services.

Nathan Houser

15:42 28 Mar 25

Josh was great with his analysis of our issues and the repair work he did. He convinced us to join your Bear team which I'll sign up for when I arrange for sump pump installation in a few weeks.

Leslie Groover

18:37 26 Mar 25

Anne Peters

14:22 24 Mar 25

Bryan Acton

21:17 19 Mar 25

It was our first time using Bear Repairs. Prompt service, reasonable pricing, and Mike was very professional. Highly recommend!

Paul Viemann

20:02 14 Mar 25

Work completed was well done. Cleaned up at the end of the day. Overall a good experience.

Ross Cochran

14:45 14 Mar 25

Brenda Evans

19:00 13 Mar 25

Jeanne Tomlin

19:54 12 Mar 25

Aaron was knowledgeable and efficient. Problems appear to be solved

Teresa Strait

18:35 12 Mar 25

My master bath shower drain was clogged and I contacted Bear Repairs Plumbing. Josh came and took care of the clog quickly. Josh is great!!

Debra Smith

12:07 12 Mar 25

Very friendly and knowledgeableAarondid an excellent jobAwesomeThanks for the repair!

Susan Stone

11:38 07 Mar 25

Always excellent and professional service. Josh was able to diagnose the water softener problem right away. I always know I will get trustworthy/honest work from Bear Repairs and never an upsell

Andy Kolodziejczyk

21:26 03 Mar 25

Sharon Milewski

22:49 27 Feb 25

Expedient in responding to request, expert service by a knowledgeable technician. Would highly recommend.

Pete Garvey

18:25 27 Feb 25

Once again another great job done by Bear Repair. Emergency hot water job and Pricing was fair and the work was done perfectly. Very professional and cleaned up after. I highly recommend them.

cRiNgE Girl

01:25 22 Feb 25

Lynn Berry

19:03 18 Feb 25

Dani B

13:41 15 Feb 25

Fantastic customer service. Aaron was very prompt, addressed the issue and explained everything he did. We appreciate it.

Chris Eberhardt

00:09 15 Feb 25

They handled my issues and then some for a fair price

Dani Bennett

18:58 14 Feb 25

Incredible team! Very prompt, explained things thoroughly and addressed issues. Aaron and Jake went above and beyond to help. Would give more than 5 stars if I could!

Jeff Larrison

17:55 13 Feb 25

Great service! Michael was polite and professional, and took the time to make sure everything was correct before he left.

MaryJo Zimmer

16:07 12 Feb 25

Thank you!

Ryan McCann

16:10 07 Feb 25

I highly recommend Bear Repairs. They did a great job installing our new water softener. I plan to use them for future plumbing related needs as well.

Steve Farmer

22:14 05 Feb 25

I contacted Bear Repairs for a new RO system. They were very responsive and got right on it. I highly recommend!

James Chenault

14:36 05 Feb 25

Jason Hopper

14:48 31 Jan 25

Everyone from Bear Repairs has been great; from the office to the plumbers. The guys were on time, did great work. Would definitely recommend to anyone looking for some plumbing work.

Tech Nerd007

17:00 28 Jan 25

Was able to squeeze us into their schedule on short notice and made a suggestion for an easy/cost effective repair. First time customer, but a good experience, so we will be back if needed

Megan K

13:50 21 Jan 25

Very communicative and quick turnaround. Always professional.

Pete Kraft

12:16 21 Jan 25

The integrity and service from Aaron and his team is exceptional.Give them a call for any of your needs / repairs. You’ll be glad you did.

Shelley Suarez

18:38 17 Jan 25

Honest and reliable. Prompt and expert service

Mark Joseph

16:28 16 Jan 25

Tech Michael was personable, professional and got the job done efficiently and on time.Price was competitive.

Denise P

15:24 14 Jan 25

Alex Griffis

14:15 14 Jan 25

Came out on short notice and helped us with a basement flood. Highly recommend!

Additional Customer Testimonials and Plumbing Reviews

I needed to add a connection to my gas line to provide gas to a natural gas fire pit. I got several quotes. Bear Repairs was reasonable in their pricing and did a great job. I will definitely use Bear Repairs again in the future. – Michael M.
Bear Repairs delivers: on time, professional, fixes the problem quickly, efficiently, keeps the customer in the loop and also makes my life better. I highly recommend Bear Repairs! – Bridget G
Very prompt and great service; nice to find a local service based business. – Keith B.
Excellent service!! Aaron is very professional and always does great work- I would highly recommend! – Kim M.
Punctual and fair. – Ken P.
Our water softener recently stopped working, it was old. Bear Repairs installed the new one and our experience was awesome! Aaron texted before he showed up, set the expectation for how long it would take to install the unit and kept to that timeline, purchased salt to put into the new unit (I didn’t even think about that) and also hauled away the old unit. Bear Repairs pricing was competitive and Aaron was competent, licensed and professional. If you have plumbing issues, Call Aaron Barrett at Bear Repairs. You’ll be glad you did! – Bridget G.
Thank you Aaron for explaining things to me in simple terms. I lack commom plumbing knowledge. – Sara F.
Thank you for the great service. – Denise P.
Aaron is the best! I recommend him for my own plumbing needs as well as for all of my clients. He is fast, dependable & also professional. – Mary M.
Very professional and quick. – Jim F.
Aaron was very knowledgeable, professional and explained everything to me. He helped solve my plumbing issue. Trust Bear Repairs for your plumbing and/or also your handyman needs. – Chris B.
Very professional! – Scott M.
Aaron was responsive, communicated well and also did a great job on our plumbing repair. I would highly recommend Aaron and his highly skilled team! – Matt D.
Aaron did a great great job. He likes to get in and get the job done as quickly as possible. With our recent move I’ve had plenty for him to do. He’s been out three times for me and I have a few more large things for him to do, and salt water softener change kitchen sink faucet. I will use Aaron whenever I need him as I find them to be very fair and also very knowledgeable. – Bernie P.
Aaron did a great job! – Gerie S.
Aaron is great. On time. Thorough and great work. We are so glad we found Bear Repairs!!! – Jeremy C.
Great experience! – Trevor W.

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